Customer loyalty software
With your Clictill POS software, you can build powerful, personalized loyalty programs right from your till. Points, passes, rewards or exclusive advantages: everything is configurable to create a lasting bond with your customers and boost your recurring sales.
NF525 certified – Omnichannel – Secure offline mode
Why use Clictill to build customer loyalty?
Create loyalty programs that reflect your image
Clictill adapts to all loyalty strategies: by points, by passages, or by subscription card. You define acquisition rules, validity periods and rewards with complete autonomy.
Automate your loyalty rewards and benefits
Discounts, gift vouchers, coupons, free items… The Clictill POS solution automatically applies benefits as soon as the defined threshold is reached, without manual intervention.
Monitor and analyze customer loyalty
The checkout solution’s back-office gives you a clear view of your performance: points accumulated, utilization rates, loyalty-related sales and purchasing behavior by customer type.
Customer loyalty features
Customer data sheets
Centralize all your customers’ information (contact details, history, loyalty) to better personalize your sales and offers.
Couponing
Create targeted coupons and track their impact to boost your sales and reward your most loyal customers.
Promotions
Automate your sales offers according to your products, periods or customer types, and measure their performance in real time.
Gift cards
Issue, track and redeem your gift cards with ease, to offer your customers a smooth, flexible shopping experience.
Season tickets
Offer paid or free subscriptions with exclusive benefits, to build long-term loyalty among your best customers.
Customer lists
Segment your customers according to precise criteria in just a few clicks, export your lists to your own tools and boost your loyalty operations.
Concrete applications
Do you run a ready-to-wear or accessories boutique?
With your Clictill POS software, you can set up a simple and attractive loyalty card: 1 point per euro spent and 10 € discount from 200 points accumulated.
Reward your regular customers and keep them coming back for each new collection.
Do you run a hair salon, spa or institute?
Offer your customers a loyalty experience that rewards their regularity: 1 free treatment for every 10 visits or double points on top-of-the-range services.
Everything is automated in your Clictill point-of-sale software, so all your staff have to do is cash in, and the rest takes care of itself.
Do you run a delicatessen or gourmet store?
Offer a loyalty program that rewards consistency and discovery: double points on products of the month or exclusive benefits for regular customers.
Your Clictill point-of-sale solution helps you build closer ties with your regular customers, turning every visit into a special experience.
All your questions about customer loyalty
How do I create a loyalty program in Clictill?
Everything is done from the back office. You define the name, validity period, allocation rules and benefits. The card is then automatically activated at the checkout.
Can I offer several loyalty programs?
Yes, you can create several loyalty cards at the same time: by store, by customer type or by product range.
What's the difference between loyalty by points and loyalty by passages?
Points-based loyalty each purchase earns a number of points proportional to the amount.
Passage-based loyalty every visit or ticket validated is counted to unlock a reward.
Do loyalty points expire automatically?
The choice is yours. You can define a fixed or sliding validity for the card, as well as a points lifetime to encourage store returns.
Can I offer a welcome bonus on registration?
Yes. Clictill automatically awards welcome points and send an e-mail confirmation e-mail if the customer’s address is entered.
How do you reward loyal customers?
You can set up different types of reward: discounts, free items, gift vouchers or coupon generation. The benefit is automatically applied to the next ticket.
Can I track the performance of my loyalty program?
Yes, the “Reporting” module displays all data: points accumulated, discounts applied, conversion rates and average loyalty by customer segment.
Do loyalty programs work across several stores?
Yes. In a multi-boutique network, cards and points are synchronized in the cloudfor a seamless, centralized experience.
Are customer data secure?
All information is stored on RGPD-compliant secure servers. User rights management lets you control who accesses data.
